Rachnova Intelligence
MailPilot
An AI assistant that takes actions in Gmail for you: sign in with Google, say what you need, and it replies, forwards and organises.
Overview
Users sign in with Google and tell MailPilot what they want done instead of clicking through their inbox. The assistant interprets the request, chooses the right email actions and carries them out, while classifying incoming mail by intent so the messages that matter surface first.
The challenge
Email triage is repetitive but full of judgement calls. The assistant had to turn loose instructions into precise actions on real mail, and stay predictable enough that people trust it with their inbox.
- Practice
- Rachnova Intelligence
- Platforms
- Web, Gmail
- Scope
- Agentic systems, Product engineering, Integrations
- Status
- Live demo
What we built
Inside MailPilot.
- 01
Natural-language control
Plain instructions such as “reply that we’ll confirm on Friday” become concrete actions on the right message.
- 02
Tool-using agent
Reply, forward and organise exposed as tools the model calls, with the assistant driving the interface.
- 03
Intent classification
Incoming messages sorted by intent to cut down manual triage.
- 04
Gmail integration
Google sign-in and direct access to the user’s own inbox.
At a glance
- 3core actions: reply, forward, organise
- Intentclassification on incoming mail
Delivered through our Agentic Systems service.