Rachnova Intelligence
Multi-agent workflows that run real operations.
What is Agentic Systems?
Agentic Systems is Rachnova’s multi-agent AI workflow service. We design teams of AI agents that each own one step of a process, use your tools and systems, and hand work to each other, with people approving the decisions that matter.
Ideal for
- Operations teams with repeatable, rules-based work
- Support, sales-ops and finance back offices
- Companies scaling output without scaling headcount at the same rate
What we deliver
Everything Agentic Systems covers.
Workflow design
Map the process, define each agent’s role, tools and hand-offs.
Agent orchestration
Planner, worker and reviewer agents coordinated with clear rules.
Tool integrations
Agents that read and write to your CRM, email, docs and databases.
Human-in-the-loop
Approval steps, escalation rules and a clear audit trail.
Observability
Traces, costs and success rates for every run.
Continuous improvement
Weekly reviews of failures turned into better prompts and tools.
How it works
Four steps, visible progress every week.
- 01
Map
Shadow the current process and pick the steps agents should own.
- 02
Design
Agent roles, tools, guardrails and approval points on one page.
- 03
Build and shadow
Agents run alongside your team, suggesting rather than acting.
- 04
Automate
Hand over step by step as measured quality holds.
Typical stack
- Claude Agent SDK
- MCP
- LangGraph
- Temporal
- Python
- TypeScript
- OpenTelemetry
FAQ
Agentic Systems questions.
What is the difference between an AI assistant and an agentic system?
An assistant answers when asked. An agentic system takes a goal, plans the steps, uses tools to complete them and hands off between specialised agents, with people approving key decisions.
Is it safe to let AI agents take actions?
Agents start in shadow mode and only suggest. They get permission to act one step at a time, within limits you set, with every action logged and reversible where possible.
Which processes suit multi-agent workflows?
Repeatable processes with clear inputs and outcomes: support triage, lead research, report generation, invoice handling and document review are common starting points.